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To differentiate yourself from other players in the market, you should have a competitive advantage that surpasses what others have. Aside to investing in offering superior service and products, the trend is currently elevating towards investing in both administrative and technical training. Such positive investment will generate you return and clear output in the form of higher productivity and better behavior of employees.

Telco-Zone understands the impact such trainings have on the progress of businesses, and thus offers high quality modern and competent training with the best international standards. With its training sessions and development programs, Telco-Zone helps you become a pioneer in your field by improving your employees' performance and harmonizing the needed skills to achieve progress which in turn enhances your business climate and increases your productivity.

Our training programs are tailor-made to answer the specific needs of your business and employees. Our team of experienced trainers develops the sessions in an efficient way to match the daily work and communication needs of your employees and to resolve all sorts of problems and challenges they face in their daily work tasks and communications. In each and every training session, we make sure to interact with the trainees and encourage them to participate through exercises, case studies and role-playing games which gives them the opportunity to apply the skills and concepts they are trained on and to get immediate feedback on their performance and recommendations on ways to better apply these skills and concepts to have efficient and effective output.

Language of Training:
Our training programs are offered in both languages; English and Arabic.

Our Team of Trainers:
The team of trainers at Telco-Zone consists of the elite of trainers each in his field of expertise. Each trainer has years of experience that qualify him/her to assess the needs of the employees and accordingly to develop and evaluate training programs that aim at strengthening the institutional structures and management procedures to match the international quality standards.

Our training team has over 14 years of experience in the fields of training in the Middle East, East & North Africa and the Balkans. The trainers are pioneers in setting and developing training programs that cover the design and implementation of projects and capacity building, and which target public administration, government agencies, companies and civil society organizations and activists, including national and international organizations such as the many United Nations agencies (UN agencies).

Training Programs Offered:
  • Business Excellency
  • Consultancy
  • Demobilization and Peace Building
  • Conflict Resolution and Peace Building
  • Conflict Resolution Skills
  • Negotiation
  • Problem Solving and Mediation
  • Networking and Advocacy
  • Training of Trainers (ToT)
  • Soft Skills Including: Communication Skills
  • Team Dynamics
  • Team Building (indoors & outdoors) Retreats for Companies and Teams
  • Leadership
  • People and Volunteers Management
  • Organizational Skills and Time Management
  • Stress Management
  • Modern Sales Trends
  • Fund Raising
  • Disaster/Conflict and emergency Management, Preparedness and Response
  • Camp Management
  • Negotiation
  • Facilitation and Consensus Building
  • Project Formulation, Budgeting and Proposal Writing
  • Strategic Planning
  • Project Cycle Management
  • Reporting and Documentation
  • Human Resource Management
  • Management of Conferences & Events
  • Quality Management & Customer Service
  • Accounting & Finance
  • Institutional Management Change
  • The Ideal Employee
  • Monitoring and Evaluation
  • Quality Control & Data Analysis
  • Quality and Business Improvement
  • Environmental Management System
  • Sustainability
  • Integrated Management System
  • Risk Management
  • Information Security management Security
  • Business Continuity
  • Fraud Auditing
  • Effective Communication
  • Effective Manager
  • Modern Marketing Strategies
  • Quality Tools for Business Excellence
  • Learn Management
  • Strategic Thinking and Objective Setting
  • Management System Documentation
  • IT Service Management
  • News Editor
  • News Management Training
  • TV Production
  • TV Reporters
  • Montage
  • News Anchor
  • TV shooting & Lighting
  • TV Studio Planning Design
  • Managing Dialogue Interviews
  • Radio Training
  • E-Media
  • TV Engineering
  • Cinema
  • 3D Computer Animation
  • Integrated Communication Planning
  • Graphic Design
  • Public Appearance of Politicians and Businessmen
  • Community Participation and Mobilization
  • First Aid Skills
  • Cultural Sensitivity
  • Sphere Standards
  • International Humanitarian Law
  • Human Rights
  • Humanitarian Principles
  • Public speaking
  • Social Marketing
  • Camp Management
  • Diplomatic Protocol and Etiquette
  • Body Language
  • Managing Election Campaigns
  • Delegation- The Art of Delegation Effectively
  • Public Appearance of Politicians and Businessmen
  • E-Management
  • How to Become Innovative and Creative
  • The Art of Dealing with Clients
  • How to get things done?
  • Conference Management
  • Critical Thinking
  • Food Safety
  • Occupational Health & Safety
  • Health Care
  • Hazardous Areas (ATEX, DSEAR & IEC)
  • Integrated Marketing Communications Strategies-IMC
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